Test Results

 

Information About Test Results

In compliance with the 21st Century CURES Act, BayCare Clinic provides patient portal access to test results and clinic notes shortly after completion. Please note that you may have access to your test results before your care team has reviewed them. If you review test results and have questions that need to be addressed before your appointment, please call the office.

 

What kind of test results are available in myBayCare?

You’ll be able to view test results for lab work, imaging, pathology, and other tests

 

How can I see my test results?

Select 'Test Results' for a list of results available. Please note that if your tests were taken at a hospital, be sure to check the Show Hospital Results box on the main Test Results page.

 

Why have I received emails about the same test results more than once?

Your provider may add comments to your test results after they’ve been released to you, which may send an email notification.

 

Is there a way to print more than one lab or test result at a time?

No, but individual lab results may be printed.

 

Can I compare multiple lab values for the same test?

Yes, by selecting Test Results and then Past Results or the Graph of Past Results within an individual result.

 

Why can’t I see my test results?

Test results may be posted within a few hours or a few weeks, depending on the test. Once test results are available for viewing, you’ll get an email notification that you have a new test result.

 

Additionally, you may not see results for tests from other health organizations, tests that are of a sensitive nature (e.g., HIV test results, tests for Huntington’s disease and procedures marked “confidential”), or test results that include scanned images.

 

Test results are listed in order of when the test was performed, not when the results were released. The Test Results tab will contain a new test result, but it may not be at the top of the list.

 

If you have multiple accounts linked to one email address, the message may relate to any one of the myBayCare accounts. For example, if a husband and wife share an email address and they both have myBayCare accounts, a new test result email message could relate to either the husband’s or the wife’s medical record.

 

If you have access to a proxy’s/dependent’s myBayCare account, the message may be regarding a test that your proxy/dependent has had. Check to see if the result has posted in their account.

 

If these suggestions don’t resolve the problem, contact the myBayCare support team or call us toll free at 1-855-642-6903.