COVID-19 Alert: FAQ’s and information from BayCare Clinic.
Telemedicine: Information and visit preparation.
Before you can view a family member’s information, you’ll need to obtain proxy access for their account.
Depending on your relationship to the patient, you’ll need to provide us with one of three types of documentation:
You can mail, fax or email your signed proxy documents to:
Aurora Health Care
P.O. Box 090996
Milwaukee, WI 53224
Fax: 414-979-2717
Email: MyAdvocateAuroraSupport@aah.org
While Power of Attorney lets you make certain decisions about a child or dependent’s health care, proxy access allows you to view their medical information within myBayCare.
You can request proxy access for your minor dependent through your myBayCare account. Simply click the Request access to your child’s record quick link in the right-hand nav bar and follow the on-screen prompts.
A full view is available for dependents between the ages of 0-11 and for adults 18 and older. A limited view is available for dependents between the ages of 12-17. The limited view provides access to information regarding allergies, customer service requests, histories, and immunizations.
Due to state and federal regulations as well as corporate policy, Advocate Aurora limits online access to 12–17-year-olds’ patient records. For children 12–17, MyAdvocateAurora will only allow you to view immunizations, allergies, family history and past appointments as well as message your dependent’s provider. However, after visit summaries for any visit, medication lists or the ability to request refills for your dependent aren’t available.
You can also email the myBayCare Support Team or call us toll free at 1-855-642-6903.